Privacy Policy

This Privacy Policy explains how Cash4OEM ("Cash4OEM," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit our website, submit an OEM headlight rebate or buyback claim, contact us, or otherwise interact with our services (collectively, the "Services"). By using the Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, including when you complete our eligibility, rebate/buyback claim, or contact forms. This information may include:

• Contact details — your full name, email address, phone number, and mailing address.
• Vehicle and part details — vehicle year, make, and model; Vehicle Identification Number (VIN); part type; part number; original manufacturer/brand; retailer; and order number.
• Claim and correspondence details — messages, photos, and any other information you submit in connection with a claim or inquiry.

We may also automatically collect limited technical information (such as IP address, browser type, and general usage data) through standard web hosting and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Evaluate eligibility and process OEM headlight rebate and buyback claims;
• Communicate with you about your claim, submission status, shipping instructions, and payment;
• Respond to your questions and provide customer support;
• Operate, maintain, and improve the Services;
• Detect and prevent fraud, abuse, and other unauthorized activity; and
• Comply with applicable legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Services — for example, our website hosting provider, form and database platforms, payment processors, and shipping carriers — solely to perform services on our behalf;
• Legal and safety recipients when required to comply with the law, enforce our agreements, or protect the rights, property, or safety of Cash4OEM, our customers, or others; and
• Business transfers in connection with a merger, acquisition, or sale of assets.

4. Data Storage and Security

Information you submit is stored using reputable third-party platforms and is protected by administrative, technical, and physical safeguards designed to reduce the risk of loss, misuse, or unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy, including processing claims, providing support, and meeting our legal, accounting, and reporting requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Your Choices and Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the address below. Depending on your location, you may have additional rights under applicable privacy laws. To opt out of non-essential communications, follow the unsubscribe instructions in our emails or contact us directly.

7. Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after any changes indicates your acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Cash4OEM
Email: buyback@cash4oem.com
Phone: 1 (800) 204-7915